Welcome to the WowEcards Customer Support and Help Section.

Click Here to submit a customer support ticket.

Frequently Asked Questions:

Q. How do I add my friends to my address book?
A. Please CLICK HERE to add friends to your address book.

Q. Is my personal information protected?
A. All personal information in your address book is protected and secured so that no one else has access.

Q. Can I cancel cards?
A. Only if the card has been scheduled, members have the option to cancel the card.

Q. Why can't I view certain cards, the picture is just white?
A. Flash media cards require the Macromedia Flash player. Please CLICK HERE to download FLASH and follow their instructions.

Q. What do I do if my friend did not receive the Ecard?
A. Go to My Card History and copy the Pickup Card ID#. Next email the number to your friend and send them to WowEcards.com to pick up the card.

Q. Why can't I Log In Successfully?
A. * Incorrect Login or Password   * Email and username are case sensitive.

Q. How can I get my password if I forgot?
A. If you forget your password use our Forgot Password form.

Q. My Printable Card is not lining up, what can I do?
A. 1% of the printers out there will sometimes have custom settings for margins. Please make sure your margin settings are set to default. Finally, you can adjust your margin settings till it prints out correctly.